You will find more
information about the composition of the fabric on the product detail page. If
you have any additional questions, please feel free to contact Customer Support.
Yes. We use Ata
Grass (which belongs to the family of the Rattan Palm) and/or Rattan for our
Rattan Bags. For more details please see the product description.
If you can’t pay
for your order, there can be several reasons. Feel free to contact Customer
Support if you have any further questions or concerns regarding your payment.
Our webstore should
be working all the time. However, if you do find an error in our webstore, we
would be really happy if you would let us know by contacting Customer Support.
Once you have
completed the check-out page you have to agree with the terms and conditions to
get redirected to the payment page. We accept all major credit cards (i.e.
VISA, MasterCard, etc.) or PayPal.
We take your online
security very seriously. Personal and payment information is safe and no data
is sent over without encryption. Protecting your information is our highest priority.
All orders are transmitted over secure internet connections using SSL (Secure
Sockets Layer) encryption technology and other measures.
If you card is
authorised, the payment will be taken immediately and you will receive an
e-mail confirming your order has been successful. Only paid orders will be
handled. We will not charge you (afterwards) for any failed payment
transactions.
Feel free to
contact us if you have any questions or concerns. We are always happy to help.
Please send us a message with your question and order number by email dnagalleria18@gmail.com and we will
back to you soon.
